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What are the key insights to expect from the Gartner Supply Chain Symposium/Xpo?
Tariffs and managing constant disruption take center stage at one of the world’s most important gathering of CSCOs and Supply Chain Executives tasked with accelerating strategic response for navigating supply chain volatility and driving future readiness.
The yearly Gartner Supply Chain event, which takes place May 5-8 at the Walt Disney World Swan and Dolphin resort provides a wealth of insights into the evolving landscape of supply chain management.
Here are some key takeaways leading up to the event:
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A view outside the 2025 Gartner Supply Chain Symposium. Digital Transformation: A recurring theme continues to be the necessity of embracing digital transformation across supply chains. Organizations are integrating advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT) to enhance visibility, efficiency, and responsiveness. The event showcased various case studies illustrating how companies have successfully implemented digital tools to optimize their operations.
- Data-Driven Decision Making: The significance of data analytics was highlighted as a cornerstone of modern supply chain practices. Organizations are harnessing advanced analytics and business intelligence tools to gain insights into consumer behavior, inventory levels, and supplier performance. This data-driven approach allows for more effective forecasting and strategic planning.
- Resilience and Agility: The tariffs are highlighting vulnerabilities in global supply chains, prompting businesses to focus on building resilience and agility. Experts will discuss strategies for developing more robust supply networks that can adapt quickly to disruptions, including diversifying suppliers and enhancing risk management strategies.
- Sustainability: Sustainability is still a focus, globally, and will continue not emerge as a crucial factor in supply chain decision-making. We expect participants to explore how organizations are increasingly prioritizing eco-friendly practices, from sourcing materials responsibly to reducing carbon footprints. Companies are also leveraging technology to track sustainability metrics, demonstrating accountability to consumers and stakeholders.
Expect a Case for Digital Twins
Digital twins represent a transformative innovation in supply chain management, providing a virtual replica of physical assets, processes, or systems. By leveraging real-time data from various sources, including IoT devices, ERP systems, and logistics platforms, digital twins enable businesses to simulate, analyze, and optimize their supply chain operations.

One of the primary advantages of using digital twins in supply chains is enhanced visibility. Companies can monitor the status of inventory, shipments, and production processes in real time. This visibility allows for better decision-making, as businesses can identify potential disruptions, such as delays or shortages, and respond proactively. For instance, if a supplier is facing delays, a digital twin can help forecast the impact on overall production schedules and suggest alternative suppliers or adjustments.
Additionally, digital twins facilitate advanced analytics. By applying machine learning algorithms to the data collected, companies can uncover insights on operational efficiency, demand forecasting, and customer behavior. This predictive capability allows for improved inventory management, reducing excess stock or stockouts, which ultimately lowers costs and increases customer satisfaction.
Finally, digital twins support scenario planning and simulation. Supply chain managers can run “what-if” scenarios to assess the impact of various factors, such as changing demand patterns, supply disruptions, or shifts in raw material costs. This foresight empowers organizations to create more resilient supply chains that can adapt to changing market conditions.
Overall, the Gartner Supply Chain event will underscore a shared struggle and continued commitment among leaders to navigate through innovation and collaboration.